Privacy Policy

Last updated: April 2026

1. Introduction

ReplyStory (“we”, “our”, “us”) provides a platform for creating chat-based stories and exporting them as video content.

This Privacy Policy explains how we collect, use, and protect your information.

By using ReplyStory, you agree to this policy.

2. Information We Collect

2.1 Account Information

  • Email address
  • Authentication credentials (securely hashed)

2.2 User Content

  • Chat stories, messages, and related content
  • Exported videos and associated assets

2.3 Usage Data

  • Actions within the service (e.g. story creation, exports, feature usage)
  • Timestamps and system events

2.4 Technical Data

  • IP address
  • Browser and device information

2.5 Payment Information (if applicable)

If you purchase paid features, payment processing is handled by third-party providers. We do not store full payment details.

3. How We Use Your Information

We use your data to:

  • Provide and operate the service
  • Process video exports and generate content
  • Enforce plan limits (e.g. watermark, usage limits, credits)
  • Improve performance and reliability
  • Prevent abuse, fraud, or misuse

We do not sell your personal data.

4. Infrastructure and Data Processing

Your data may be processed using third-party services, including:

  • Hosting and compute infrastructure
  • Database systems
  • Object storage for media files
  • Background job processing systems
  • Payment processors (if applicable)

These providers act on our behalf to operate the service.

5. Data Sharing

We may share data only:

  • With service providers required to operate the platform
  • To comply with legal obligations
  • To enforce our Terms or protect the service

We do not sell or rent your data.

6. Data Retention

We retain data as long as necessary to provide the service and enforce our agreements.

You may request deletion of your account and associated data.

7. Security

We implement reasonable safeguards to protect your data. No system is completely secure.

8. Your Rights

You may have the right to:

  • Access your data
  • Request correction
  • Request deletion

Contact us to exercise these rights.

9. Children’s Privacy

ReplyStory is not intended for users under 13.

10. Changes to This Policy

We may update this policy. Continued use of the service constitutes acceptance of changes.

11. Contact

[email protected]